Neshoba County residents could be able to text messages and videos to emergency dispatchers with a new update the county supervisors are making to the emergency communications system. 

County Administrator Jeff Mayo said the new communications system will be a “next generation ready,” system which means this system will be capable of integrating with the state’s new communications system that would allow features like sending texts, videos and rapid SOS messages.

The system is estimated to cost about $600,000 and will be paid for by emergency 9-1-1 fees, meaning the county won’t have to spend general fund money for the upgrade.

“It will allow more effective and efficient service in that it allows a dispatcher to achieve the greatest possible reduction in time between them needing emergency assistance to actually getting emergency assistance,” Mayo said.



The county is changing to a new system because their current emergency communications systems will reach “end of life” or expire in May. 

Mayo said without the support of a vendor, the county would essentially not be able to do anything or operate emergency communications.

Mayo said Zetron will provide the new communication service, and it will be a “state of the art” service.